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FAQ's

Can I exchange tickets for an alternate date?

Yes, if a conflict arises with one of the performances, one free exchange per customer per season for an alternate date is possible, based upon availability.

Can I purchase tickets to an individual concert, or do I need to purchase a series?

Yes, series concerts will be available for individual purchase toward the beginning of December. Special Event tickets can be purchased individually any time throughout the season. Please note: a series subscription is a great value if you are considering purchasing for more than one of the concerts in the series. Purchasing as a series enables you to get the best seats and ensures you the same seats for all concerts. 

Are there any discounts on purchasing tickets?

Yes, the series price is more cost effective than buying individual concerts. Beyond that, there are a couple of ways to save even more. Groups of 8+ will receive a 20% discount off Series and Special Events pricing, and subscribers save 20% off all Special Event tickets when purchased with a series subscription (these two discounts cannot be combined). Click here to learn more about our Group Discount and Fundraising Program.  

What is your refund policy? 

Our stated policy is “All Sales are Final”, but we understand that things happen, so we make every reasonable effort to accommodate life’s little twists and turns. We will not accommodate requests for refunds that facilitate improved-seat-seeking, but if you have a legitimate reason for seeking a refund, please contact Customer Service.

  

Will you be offering matinee or weekend performances?

No, unfortunately we will not be offering matinee or weekend options for 2024.

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