2023 Seating Policy
This year, all seating will be first-come, first-serve, and ordering online is the fastest and easiest way to get the best available seats. Unlike previous years, you will be able to actually select your seats at the time of purchase.
If you are unable to order tickets online, our dedicated customer service team will be available to take your order by phone Monday - Friday 9 AM-5 PM. Just call 800.716.6975.
We anticipate higher call volume in the next few weeks, so please note the following:
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If your call goes to voicemail, please leave a short message with your name and the best phone number to reach you. We will do our best to return your call within 24 hours.
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Once you have left a voicemail message, please do not leave additional messages. We assure you we have received your message and will return the call as soon as possible.
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Wheelchair and handicap seating is available by request. Please call us at 800.716.6975 to make a reservation.
Aisle-Seats Surcharge Policy
Spanish River Concerts is fundamentally opposed to hidden fees and surcharges. However, our new seating approach allows customers to choose their own seats at time of purchase, and while this is a good thing for customers, it creates a problem for those in medical need of seating on or close to an aisle. To discourage indiscriminate selection of this limited resource, we have instituted a $5/concert surcharge on the two seats closest to each aisle.
If you don’t require aisle seating, but simply like the convenience and don’t mind paying the surcharge, we ask you to be mindful that such seating is a scarce commodity, intended for use by those who have real mobility issues. If you do require this accommodation, we invite you to make your selections accordingly. Customer service will credit the surcharge to your account if you submit a legitimate doctor’s note
(anytime during the season), confirming your need.